OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 95 comments received in the last 90 days.
01 November 2024
Nothing was a problem during the whole process and I felt truly valued
31 October 2024
I received a very friendly and professional service from George and his other colleagues during the purchase of my new car.
26 October 2024
Once the car was in the country we were kept up to date and advised on the processes needed including number plate changes, insurance etc and always friendly and welcoming team when we went into the showroom
18 October 2024
Alan our salesman was very knowledgeable and good to deal with
16 October 2024
Ross, George and Oscar excellent to deal with and gave you plenty space and time for your thoughts etc. Very knowledgeable of all products.
14 October 2024
Arnold Clark in Inverness cannot be faulted otherwise I would have purchased elsewhere.
12 October 2024
All personnel at centre very attentive
09 October 2024
I found it to be excellent and very well presented with all necessary facilities and very clean.
02 October 2024
Very responsive and easy to deal wirh
03 November 2024
Arnold Clark in Inverenes were fine.
29 October 2024
I didn't get my car hoovered or cleaned like they normally do. Everything else was perfect though.
29 October 2024
Job done!
28 October 2024
Lack of information on what work was carried out, no MOT or inspection certificates Fluid levels not topped up, ran out of washer fluid whilst on a trip, coolant level on low level mark Wouldn't these have been part of service checks Car not washed
28 October 2024
It would have been five stars but I never got a courtesy vehicle
23 October 2024
Prompt service
23 October 2024
Job done, problems overcome.
23 October 2024
Done what they said
23 October 2024
all round easy and smooth procedure
23 October 2024
Great service & helpful staff
03 November 2024
Helpful and nothing was no problem in helping us