OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 77 comments received in the last 90 days.
03 October 2025
No issues at all
03 October 2025
Very pleased. Delivery was smooth and at the agreed time.
03 October 2025
Very pleased with my deal
03 October 2025
They made it effortless I can say any more
29 September 2025
Great service, personal touch
27 September 2025
Alan Stewart was really helpful, he took time to understand what I was looking for, arranged a test drive and put together an acceptable deal and then did a good handover of the car
23 September 2025
As per question 1 answers, this was the first time we purchased a mobility car and we had very little knowledge on the matter but we were helped by your staff all the way through from enquiries stage and onto the final day of collection.
21 September 2025
Ross Maciver was excellent. Really good buying experience from my online enquiry through my first visit to the dealership all the way through to delivery and post delivery follow up.
16 September 2025
Car was ready waiting for us at the time he said then he showed us all the controls etc
09 October 2025
Work was completed to my entire satisfaction and the cost was acceptable.
09 October 2025
Car was sorted on the day so saved me a return trip,excellent service.
07 October 2025
Friendly , efficient staff. Always well looked after & always happy with work carried out on car.
07 October 2025
After feeling like I was being bounced around by the lease company and a tyre company, BMW made the arrangements and quickly sorted the problem. No fuss.
06 October 2025
replacement parts arrived quickly and fitted in a week.
04 October 2025
Friendly service. Vehicle ready in good time.
03 October 2025
Happy with everything except waiting time.
02 October 2025
No faults, excellent service from start to finish
02 October 2025
Efficiency and friendly and car came back serviced, mot'd and clean!
02 October 2025
Professional and friendly , Isla & Milo were in touch to let me know how everything was progressing.
04 October 2025
Preparatory work made things easier and communication very good.