OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
196 ratings and 117 comments received in the last 90 days.
29 November 2024
Could have asked for more, the team were very proactive in coming out to speak with me, go over the car and reassuring me.
14 November 2024
All done very professionally. Only gripe was having to pay for delivery when the car was coming to the showroom anyway
11 November 2024
Allan Stewart was very informative, friendly and overall great to deal with. I would highly recommend him to anyone thinking of visiting BMW Inverness. Nothing was too much trouble to him.
04 November 2024
The experience was good and I am very satisfied.
04 November 2024
Good service. Strong support and advice.
03 November 2024
Helpful and nothing was no problem in helping us
01 November 2024
Nothing was a problem during the whole process and I felt truly valued
31 October 2024
I received a very friendly and professional service from George and his other colleagues during the purchase of my new car.
26 October 2024
Once the car was in the country we were kept up to date and advised on the processes needed including number plate changes, insurance etc and always friendly and welcoming team when we went into the showroom
04 December 2024
Having failed to try and schedule a service before the end of December the staff at the Inverness branch managed to book me in well ahead of the date I was given through the central booking line.
03 December 2024
Guys were all very good.
29 November 2024
The service team were very easy to deal with with me being updated of the progress of the work
29 November 2024
Very satisfied with the service of all staff i encountered.
29 November 2024
The prosses went smoothly and efficient
28 November 2024
Staff very friendly and helpful
28 November 2024
From the initial booking in to the hand over of my car after repair, everyone I interacted with was very polite cheerful and helpful
28 November 2024
Excellent all round,and lift to my office was particularly welcome in very bad weather
28 November 2024
On time
27 November 2024
Happy with service
02 December 2024
They accommodated a last minute change of plans with no problem and made the collection of the vehicle a quick, simple and pleasant experience.